Counter – call the next customer
Counter – call the next customer
Staff-assisted queue management that lets your team call, serve, and track customers efficiently from any counter, powered by Moviik’s cloud platform.
Counter – call the next customer
Counter – call the next customer
Staff-assisted queue management that lets your team call, serve, and track customers efficiently from any counter, powered by Moviik’s cloud platform.
Empower your staff to deliver faster, smarter service
Counter gives your staff full control of the customer flow from one simple interface. They can call, transfer, or cancel tickets, take notes about each interaction, and stay on track with real-time KPIs.
It’s designed to keep queues organized and service fast, ensuring every customer is attended to efficiently and in the right order.
Empower your staff to deliver faster, smarter service
Empower your staff to deliver faster, smarter service
Counter gives your staff full control of the customer flow from one simple interface. They can call, transfer, or cancel tickets, take notes about each interaction, and stay on track with real-time KPIs.
It’s designed to keep queues organized and service fast, ensuring every customer is attended to efficiently and in the right order.
Counter gives your staff full control of the customer flow from one simple interface. They can call, transfer, or cancel tickets, take notes about each interaction, and stay on track with real-time KPIs.
It’s designed to keep queues organized and service fast, ensuring every customer is attended to efficiently and in the right order.
Manage every ticket with ease
From a single interface, staff can manage tickets efficiently and keep queues moving smoothly. Counter combines ticket management, priority control, notes, and KPIs to give your team full visibility and control over the customer flow.
Call & Serve
Transfer & Reassign
Priority & KPIs
Notes & Details
Manage every ticket with ease
From a single interface, staff can manage tickets efficiently and keep queues moving smoothly. Counter combines ticket management, priority control, notes, and KPIs to give your team full visibility and control over the customer flow.
Call & Serve
Transfer & Reassign
Priority & KPIs
Notes & Details
Manage every ticket effortlessly
From the moment a ticket is issued, staff can see who’s next, track service times, and access customer information.
The interface allows calling, transferring, or closing tickets, adding notes, and monitoring KPIs in real time.
Managers can configure priority services, branch logic, and performance targets in the Backoffice, all of which reflect immediately in Counter.
Manage every ticket effortlessly
From the moment a ticket is issued, staff can see who’s next, track service times, and access customer information.
The interface allows calling, transferring, or closing tickets, adding notes, and monitoring KPIs in real time.
Managers can configure priority services, branch logic, and performance targets in the Backoffice, all of which reflect immediately in Counter.
Benefits for your staff
Counter is designed to simplify daily work at the service desk. It keeps teams organized, informed, and confident when serving customers, helping them focus on what really matters: great service.
Less stress, more control
Clear priorities
Smarter collaboration
Continuous feedback
Benefits for your staff
Counter is designed to simplify daily work at the service desk. It keeps teams organized, informed, and confident when serving customers, helping them focus on what really matters: great service.
Less stress, more control
Clear priorities
Smarter collaboration
Continuous feedback
Customize your check-in experience
Add multilingual support, adapt messages to each service, and create a consistent, welcoming experience for every visitor.
Customize your check-in experience
From ticket layout to kiosk screen, every element can be tailored to your brand and service flow.
Add logos, colors, service options, and multilingual support so every visitor enjoys a seamless and personalized check-in experience.
Part of the Moviik Platform
Counter is one of the key applications within the Moviik Queue Management Platform.
Counter is one of the key applications within the Moviik Queue Management Platform.
It works seamlessly with other modules like Paper Ticket, Digital Ticket, and Signage Player, all integrated through the Backoffice, ensuring that every stage of the customer journey — from check-in to service — runs in perfect sync.
With all data connected through a single cloud platform, staff and managers share the same real-time view of queues, performance, and customer flow, enabling faster decisions and a better service experience.
Part of the Moviik Platform
Counter is one of the key applications within the Moviik Queue Management Platform.
Counter is one of the key applications within the Moviik Queue Management Platform.
It works seamlessly with other modules like Paper Ticket, Digital Ticket, and Signage Player, all integrated through the Backoffice, ensuring that every stage of the customer journey — from check-in to service — runs in perfect sync.
With all data connected through a single cloud platform, staff and managers share the same real-time view of queues, performance, and customer flow, enabling faster decisions and a better service experience.
FAQ
Everything you need to know about using Counter with Moviik’s queue management system.
FAQ
Everything you need to know about using Counter with Moviik’s queue management system.
