• Platform

    Backoffice

    Access it anywhere, anytime, on any device and manage it all.
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Web-based

Backoffice is accessible through a web browser, requiring no software installation. It fosters productivity and efficiency, and has all the tools you need to excel in delivering more.

A to Z configuration

Backoffice has tools to configure all apps so you can deliver a great customer journey. Configure setup, opening times, activate or deactivate Appointments, enable Click & Collect, and much more. It's all configurable on the go.

Backoffice Management Tools

Branches

Define how many locations / branches

Manage Roles
Control  and manage the role of your Staff 
Manage Staff

Assign your people to your services 

Analytics 

Access smart and insightful data

Services
Make available all the Services you offer 
Access Apps

Active or deactivate functionalities / apps

Devices

Assign Hardware to your Moviik License

Service Desk
Manage clients / visitors for each service
Signage Player 

Choose what customers see while waiting

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Branches 

Specify how many locations or Branches you have and then define your queue management for each. You can create unlimited branches and link them to staff, services, opening times, devices, etc.

Service Desk

Assign your staff to each Service Desk, so they can serve customers by calling the next customer in line according to their ticket, and transfer them to other services.

Devices

Link devices to the platform and design the layout for how tickets look on each device. Everything is customizable in Backoffice, so you decide what to display, such as arrival times, number of people ahead, service names, promotions, publicity, general information, etc.
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Backoffice Management Tools

Appointments

Schedule and book a visit ahead of time

API
Access information through our protocol 
Surveys

Gather data at check-in or checkout

Opening Times

Define times of operation

QR Codes
Activate and synchronize with visitors' devices
SMS Numbers

Enable the option to generate tickets via SMS

Define KPIs

Set and achieve key business objectives

Multimedia
Upload and display your desired media content
Languages

Select your desired video and audio language

Appointments 

Visitors can schedule their visit by choosing a date and time. Prepare the services you want to offer so your visitors can book them ahead of time.

Opening Times

Establish the times during which your organization is open for customers and visitors. You can also manage staff according to the opening times and deliver better service.

Surveys

Get to know your clients better. Enable surveys for visitors right at check-in and ask them to complete a brief form.
At checkout ask for feedback on the service provided. Collect all data that helps you better understand your business and clients. 

Performance indicators

See detailed and real-time metrics about tickets issued, number of visitors, visits by branch/location, serving time by staff member and the devices more used, to have a clear overview of your business KPIs.

Book a Demo 

Choose the best day and time for you to book a free 30 minutes demo.
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