Web-based
Backoffice is accessible through a web browser, requiring no software installation. It fosters productivity and efficiency, and has all the tools you need to excel in delivering more.
Backoffice is accessible through a web browser, requiring no software installation. It fosters productivity and efficiency, and has all the tools you need to excel in delivering more.
A to Z configuration
Backoffice has tools to configure all apps so you can deliver a great customer journey. Configure setup, opening times, activate or deactivate Appointments, enable Click & Collect, and much more. It's all configurable on the go.
Backoffice Management Tools
Branches
Branches
Define how many locations / branches
Manage Roles
Manage Roles
Control and manage the role of your Staff
Manage Staff
Manage Staff
Assign your people to your services
Analytics
Analytics
Access smart and insightful data
Services
Services
Make available all the Services you offer
Access Apps
Access Apps
Active or deactivate functionalities / apps
Devices
Devices
Assign Hardware to your Moviik License
Service Desk
Service Desk
Manage clients / visitors for each service
Signage Player
Signage Player
Choose what customers see while waiting
Branches
Specify how many locations or Branches you have and then define your queue management for each. You can create unlimited branches and link them to staff, services, opening times, devices, etc.
Service Desk
Service Desk
Assign your staff to each Service Desk, so they can serve customers by calling the next customer in line according to their ticket, and transfer them to other services.
Devices
Devices
Link devices to the platform and design the layout for how tickets look on each device. Everything is customizable in Backoffice, so you decide what to display, such as arrival times, number of people ahead, service names, promotions, publicity, general information, etc.
Backoffice Management Tools
Appointments
Appointments
Schedule and book a visit ahead of time
API
API
Access information through our protocol
Surveys
Surveys
Gather data at check-in or checkout
Opening Times
Opening Times
Define times of operation
QR Codes
QR Codes
Activate and synchronize with visitors' devices
SMS Numbers
SMS Numbers
Enable the option to generate tickets via SMS
Define KPIs
Define KPIs
Set and achieve key business objectives
Multimedia
Multimedia
Upload and display your desired media content
Languages
Languages
Select your desired video and audio language
Appointments
Appointments
Visitors can schedule their visit by choosing a date and time. Prepare the services you want to offer so your visitors can book them ahead of time.
Opening Times
Establish the times during which your organization is open for customers and visitors. You can also manage staff according to the opening times and deliver better service.
Surveys
Surveys
Get to know your clients better. Enable surveys for visitors right at check-in and ask them to complete a brief form.
At checkout ask for feedback on the service provided. Collect all data that helps you better understand your business and clients.
Performance indicators
Performance indicators
See detailed and real-time metrics about tickets issued, number of visitors, visits by branch/location, serving time by staff member and the devices more used, to have a clear overview of your business KPIs.
