Customer Journey Management Platform
Moviik uses its customer journey and queue management platform to assure the automation of processes while considering the human nature of the whole journey.
Build your Customer Journey
Manage your customer journey and queue management from a web-portal.
Manage all branches
Assign agents to branches and specific services
Define unlimited user roles
Assign services to each branch and set up local settings (KPI, schedules, priority tickets)
Set up counters and counter terminals
Alerts and messages for functional and system events
Email and SMS integration
Create a Branch in the backoffice and set it up with your queue custom settings. Use the profiles and assets available or create specific resources for the new branch.
Connect the devices to the network (kiosks, screens, among others) and connect them to Moviik Server only inserting the Device Keys.
Open the Counter Terminal in the agent workstation. Select the counter where you are serving and you are ready to serve your visitors with a world class system