Moviik
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Pricing that fits your business needs

From boutique shops to global terminals, choose the scale you need to optimize every guest’s journey and eliminate the wait.

Standard

Ideally suited for independent retailers or clinics moving away from physical lines. Get the essential tools to manage flow and improve the atmosphere of your lobby instantly.

159€

per branch/month billed annually

Request a 15-day free trial

Plan highlights:

Up to 10 branches

Up to 7,500 visits/month per branch

Basic location analytics

Customizable customer messages

Customizable team notifications





See all features

Business   Most Popular 

Our most powerful plan for brands that prioritize customer engagement. Move beyond simple queuing with two-way communication and real-time occupancy data.

249€

per branch/month billed annually

Request a 15-day free trial

Plan highlights:

Up to 50 branches

Up to 30,000 visits/month per branch

Custom reports

Custom user roles

API and webhooks

Synchronized waitlists and bookings

Advanced multi-location analytics

Import and export of customer data


See all features

Enterprise

For airports, government hubs, tier-1 retailers, telecom providers and hospital networks requiring custom workflows, 99.5% SLA uptime, and dedicated project management.

Custom pricing

Based on project scope

Contact Sales

Plan highlights:

Unlimited number of branches

Unlimited number of visits/month

Report builder

Training and configuration

Custom integrations

SLA, Invoicing and PO

SSO

Dedicated account manager

Custom branding design

See all features

Standard

Ideally suited for independent retailers or clinics moving away from physical lines. Get the essential tools to manage flow and improve the atmosphere of your lobby instantly.

159€

per branch/month billed annually

Request a 15-day free trial

Plan highlights:

Up to 10 branches

Up to 7,500 visits/month per branch

Basic location analytics

Customizable customer messages

Customizable team notifications





See all features

Business   Most Popular 

Our most powerful plan for brands that prioritize customer engagement. Move beyond simple queuing with two-way communication and real-time occupancy data.

249€

per branch/month billed annually

Request a 15-day free trial

Plan highlights:

Up to 50 branches

Up to 30,000 visits/month per branch

Custom reports

Custom user roles

API and webhooks

Synchronized waitlists and bookings

Advanced multi-location analytics

Import and export of customer data


See all features

Enterprise

For airports, government hubs, tier-1 retailers, telecom providers and hospital networks requiring custom workflows, 99.5% SLA uptime, and dedicated project management.

Custom pricing

Based on project scope

Contact Sales

Plan highlights:

Unlimited number of branches

Unlimited number of visits/month

Report builder

Training and configuration

Custom integrations

SLA, Invoicing and PO

SSO

Dedicated account manager

Custom branding design

See all features

Simple, scalable pricing for every business

Choose the plan that matches your business complexity. Whether you are managing a handful of local branches or a nationwide network, our pricing scales transparently with your growth.

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Trusted by leading brands across Retail, Banking, Airports, and a wide range of industries.

Lego
iStore
UM6P Hospitals
CFG Bank
Delta Airlines
Lufthansa

Compare our plans

Every feature is a step toward a better ​guest experience. Compare our tiers to find the right flow for your business.



Standard

15-day Free Trial

Business

15-day Free Trial

Enterprise

Contact Sales

Price

Billed annually

€1,908 / year per branch

€2,988 / year per branch

Based on project scope

Tickets issued

Tickets queued per branch

Up to 7,500 / month

Up to 30,000 / month

Unlimited number of visits/month

Branches volume

Use Moviik across multiple locations

Up to 10 locations

Up to 50 locations

Unlimited number of locations

SMS Messages

Send and receive SMS to customers

Custom

Email Messages

Send and receive emails to customers

Queues & Appointments


Standard

Business

Enterprise

Queuing module

Customers get in line via virtual/physical queues

Appointments module

Let customers schedule appointments

Self-register kiosk

Customers join a queue on a kiosk device

Signage player

Show your queues live on any screen

Wait time estimation

Provide accurate wait times estimation

Geo-fencing

Set location boundaries for joining the queue or scheduling

Video Attendance Add-on


Standard

Business

Enterprise

Video Attendance module

Let customers be attended remotely through video call

Price

Price per service point. Each Add-on enables one simultaneous video call connection.

€190 per service point

€190 per service point

Team & Organization


Standard

Business

Enterprise

Resources management

Assign staff and devices to counters and set working hours

Roles and permissions

Select roles and permission levels for users

Organization management

Add branches to organization and set availability hours

Create custom roles

Customize roles and permissions for your business needs

Advanced settings

Customize roles and permissions for your business needs

Customization


Standard

Business

Enterprise

Multi-language support

Access the platform in multiple languages

Up to 2

Up to 20

Custom

Basic branding

Edit colors, buttons, text, fonts and layouts

Customize customer messages

Personalize outgoing messages

Advanced flow builder

Fully customizable flow builder features

Analytics & Insights


Standard

Business

Enterprise

Statistics history range

Insightful stats to improve your operations

Up to 12 months

Up to 24 months

Up to 48 months

Multi-location analytics

Dive deeper into multi-location performance

Export tickets data

Export tickets data on CSV or Excel formats

Custom reports

Create custom reports based on your needs and preferences

Up to 2

Up to 10

Custom

Automated reports

Send automatic reports by email to specific users

KPIs

Set up personalized KPI's and track performance

Data Integration


Standard

Business

Enterprise

API access

Get APIs for every account action

Custom integrations

Access other custom integrations

Support & Services


Standard

Business

Enterprise

Chat support

Get help via online chat

Email support

Get help via email

Up to 48h*

Up to 2h*

Phone support

Get help via phone

Customer success manager

Get a dedicated support person

Product training

Get training from our team to make the most of the product

Knowledge base

Online live training

In-person training

Configuration help

Get help setting up up your account

Service-level agreement (SLA)

Contractual guarantee for priority support and maximum system uptime.

Need a higher level of support?

You can supercharge your plan with our Priority Care add-on. This ensures your staff always has a Moviik expert standing by.

Contact Sales

Unlocks Priority Video Assistance and extended support coverage, providing your team with face-to-face technical guidance.

* Working hours

Access & Security


Standard

Business

Enterprise

Data anonymization

Anonymize data on Moviik servers

Audit logging

See a detailed log of all account activities

Backup and recovery

Recovery waitlist if your team makes a mistake

Last 8 days

Last 30 days

Service location control

Select a server location EU / USA

SAML and SSO

Integrate Moviik with your authentication service

Queue & Appointments

Video Attendance Add-on

Team & Organization

Customization

Analytics & Insights

Data Integration

Support & Services

Access & Security

What our customers say about us.

"DSB Danish State Railways) successfully implemented digital queue management via the DSB App. By promoting mobile ticketing and self-service, physical interaction points were minimized."

Henrik Klit Andersen

Integrator of the DSB Denmark project

"Cologne Bonn Airport's "CGN Gateway" lets passengers book free security slots up to 100 days early. This system cuts wait times and optimizes checkpoints by managing the passenger flow."

Christof Kontogiannis

Head of Passenger Experience, CGN Aiport

"Telecable Costa Rica’s call forwarding has boosted efficiency by automating workload distribution. This has cut physical queues and improved store service by optimizing communications."

Adrian Carmona

Integrator of the Telecable project

What our customers say about us.

"DSB Danish State Railways) successfully implemented digital queue management via the DSB App. By promoting mobile ticketing and self-service, physical interaction points were minimized."

Henrik Klit Andersen

Integrator of the DSB Denmark project

"Cologne Bonn Airport's "CGN Gateway" lets passengers book free security slots up to 100 days early. This system cuts wait times and optimizes checkpoints by managing the passenger flow."

Christof Kontogiannis

Head of Passenger Experience, CGN Aiport

"Telecable Costa Rica’s call forwarding has boosted efficiency by automating workload distribution. This has cut physical queues and improved store service by optimizing communications."

Adrian Carmona

Integrator of the Telecable project

Not sure which plan fits your flow?

Schedule a consultation with our team. We’ll walk you through the platform and help you design a setup tailored to your branch requirements.
Book a demo
Take Control of Your Queue Management
Take Control of Your Queue Management

Not sure which plan fits your flow?

Schedule a consultation with our team. We’ll walk you through the platform and help you design a setup tailored to your branch requirements.
Book a demo

FAQ

Everything you need to know about Moviik’s plans, payments, and the Human Journey.

Can I change my plan or billing cycle later?
Yes. You have full flexibility. You can upgrade from Standard to Business at any time.

Does Moviik offer a free trial?
We believe in the power of the journey. We offer a 15 days Free Plan so you can experience our cloud-based platform, digital tickets, and signage player in your actual environment before committing to a paid tier.

Do you offer discounts for multi-branch rollouts?
Our Business and Enterprise tiers are designed to scale. For massive deployments (100+ branches) in the retail or banking sectors, please contact our sales team for a custom quote tailored to your volume.

Does Moviik work with my existing hardware?
Yes. Moviik is hardware-agnostic. Our platform runs on any ticket dispenser or any device with a modern web browser, such as tablets for example, if you don't require the paper ticket option. We also provide our hardware, the Tiik Kiosk, specifically engineered for high-volume ticket dispensing and 24/7 durability.

Can I buy Moviik through a local IT integrator?
Absolutely. Our global network of Certified Partners provides on-site installation, local maintenance for kiosks, and personalized support. Partners often provide integrated bundles that include hardware and software at a competitive rate compared to our direct MSRP. Contact us for more information regarding our Certified Partners in your region.

What happens if I exceed the 30,000 tickets/month limit on the Business plan?
The 30,000 ticket limit is designed to cover 99% of multi-branch retail and banking needs. If your volume consistently grows beyond this, we will work with you to transition to our Enterprise tier, which offers unlimited tickets and dedicated infrastructure to handle your scale.

Can Moviik integrate with my existing POS or CRM?
Yes. The Business and Enterprise plans include full API access. This allows your IT team (or a Moviik Partner) to sync queue data with your CRM, POS, or employee management software for a truly integrated "Human Journey."

What if I need more than email support on the Standard plan?
We offer Moviik Priority Care as an add-on for our Standard and Business plans. For a small monthly fee, you can unlock phone support and faster response times, ensuring you always have a Moviik expert ready to help when you need it most. Talk to our Sales team for more information.

FAQ

Everything you need to know about Moviik’s plans, payments, and the Human Journey.

Can I change my plan or billing cycle later?
Yes. You have full flexibility. You can upgrade from Standard to Business at any time.

Does Moviik offer a free trial?
We believe in the power of the journey. We offer a 15 days Free Plan so you can experience our cloud-based platform, digital tickets, and signage player in your actual environment before committing to a paid tier.

Do you offer discounts for multi-branch rollouts?
Our Business and Enterprise tiers are designed to scale. For massive deployments (100+ branches) in the retail or banking sectors, please contact our sales team for a custom quote tailored to your volume.

Does Moviik work with my existing hardware?
Yes. Moviik is hardware-agnostic. Our platform runs on any ticket dispenser or any device with a modern web browser, such as tablets for example, if you don't require the paper ticket option. We also provide our hardware, the Tiik Kiosk, specifically engineered for high-volume ticket dispensing and 24/7 durability.

Can I buy Moviik through a local IT integrator?
Absolutely. Our global network of Certified Partners provides on-site installation, local maintenance for kiosks, and personalized support. Partners often provide integrated bundles that include hardware and software at a competitive rate compared to our direct MSRP. Contact us for more information regarding our Certified Partners in your region.

What happens if I exceed the 30,000 tickets/month limit on the Business plan?
The 30,000 ticket limit is designed to cover 99% of multi-branch retail and banking needs. If your volume consistently grows beyond this, we will work with you to transition to our Enterprise tier, which offers unlimited tickets and dedicated infrastructure to handle your scale.

Can Moviik integrate with my existing POS or CRM?
Yes. The Business and Enterprise plans include full API access. This allows your IT team (or a Moviik Partner) to sync queue data with your CRM, POS, or employee management software for a truly integrated "Human Journey."

What if I need more than email support on the Standard plan?
We offer Moviik Priority Care as an add-on for our Standard and Business plans. For a small monthly fee, you can unlock phone support and faster response times, ensuring you always have a Moviik expert ready to help when you need it most. Talk to our Sales team for more information.

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