Business Inteligence for smarter decisions
Moviik’s advanced analytics transform every customer interaction into actionable insights. With real-time data and on-demand reports, you can optimize queue management, improve service efficiency, and enhance the customer experience.
Gain a clear understanding of visitor flow, wait times, and staff performance - all from a web-accessible dashboard.
Business Inteligence for smarter decisions
Business Inteligence for smarter decisions
Moviik’s advanced analytics transform every customer interaction into actionable insights. With real-time data and on-demand reports, you can optimize queue management, improve service efficiency, and enhance the customer experience.
Gain a clear understanding of visitor flow, wait times, and staff performance - all from a web-accessible dashboard.
Moviik’s advanced analytics transform every customer interaction into actionable insights. With real-time data and on-demand reports, you can optimize queue management, improve service efficiency, and enhance the customer experience.
Gain a clear understanding of visitor flow, wait times, and staff performance - all from a web-accessible dashboard.
Create and customize Dashboards and Reports from scratch
With Moviik Analytics, you can build your own dashboards and reports tailored to your business - no coding, no IT help required. Choose the data you want to see, apply filters like location or time range, and generate visuals that make sense for your operations.
Whether it's daily performance or long-term trends, everything is easy to configure and instantly actionable.
Create and customize Dashboards and Reports from scratch
With Moviik Analytics, you can build your own dashboards and reports tailored to your business - no coding, no IT help required. Choose the data you want to see, apply filters like location or time range, and generate visuals that make sense for your operations.
Whether it's daily performance or long-term trends, everything is easy to configure and instantly actionable.
Key benefits of Moviik Analytics
Data-driven insights to optimize operations, enhance customer experiences, and improve decision-making.
Data-Driven Decisions
Make informed choices based on real-time and historical analytics.
Real-Time Insights
Monitor key data points instantly and adapt your strategies.
Web-Based Access
Access your analytics remotely and optimize service efficiency.
Comprehensive Reporting
Analyze visitor flow, wait times and agent performance.
Performance Tracking
Analyze visitor flow, wait and service times, and performance.
Downloadable Reports
Extract detailed reports on branches, service performance, and operations.
Heat Mapping
Identify peak hours with heatmaps and optimize staff allocation.
Actionable Metrics
Monitor KPIs like wait times, service durations, and customer flow.
Key benefits of Moviik Analytics
Data-driven insights to optimize operations, enhance customer experiences, and improve decision-making.
Data-Driven Decisions
Make informed choices based on real-time and historical analytics.
Real-Time Insights
Monitor key data points instantly and adapt your strategies.
Web-Based Access
Access your analytics remotely and optimize service efficiency.
Comprehensive Reporting
Analyze visitor flow, wait times, and agent performance.
Performance Tracking
Analyze visitor flow, wait and service times, and performance.
Downloadable Reports
Extract detailed reports on branches, service performance, and operations.
Heat Mapping
Identify peak hours with heatmaps and optimize staff allocation.
Actionable Metrics
Monitor KPIs like wait times, service durations, and customer flow.
Measurable results that matter
Moviik Analytics customers typically see significant improvements across key performance indicators:
Reduction in wait times up to
45%
Decrease in no-shows up to
70%
Increase in staff efficiency up to
35%
Operational cost reduction up to
25%
Measurable results that matter
Moviik Analytics customers typically see significant improvements across key performance indicators:
Moviik Analytics customers typically see significant improvements across key performance indicators:
Reduction in wait times up to
45%
Decrease in no-shows up to
70%
Increase in staff efficiency up to
35%
Operational cost reduction up to
25%
Centralized data and insights across all your locations
Centralized data and insights across all your locations
Configure everything - from what you see to who sees it. Get the right data to the right people, exactly when they need it.
PersonalizedConfiguration
PersonalizedConfiguration
Personalized
Configuration
Tailor views for teams with role-based access and visibility controls.
Smart Filters &Time Ranges
Smart Filters &Time Ranges
Smart Filters &
Time Ranges
Drill down by location, service, or team using flexible time intervals and filters.
CustomDatasets
CustomDatasets
Custom
Datasets
Get daily, weekly, or monthly reports sent directly to key decision-makers.
ScheduledReports
ScheduledReports
Scheduled
Reports
Download CSV and Excel files or sync with BigQuery for deeper data analysis and reporting.
Centralized data and insights across all your locations
Centralized data and insights across all your locations
Configure everything - from what you see to who sees it. Get the right data to the right people, exactly when they need it.
PersonalizedConfiguration
PersonalizedConfiguration
Personalized
Configuration
Tailor views for teams with role-based access and visibility controls.
Smart Filters &Time Ranges
Smart Filters &Time Ranges
Smart Filters &
Time Ranges
Drill down by location, service, or team using flexible time intervals and filters.
CustomDatasets
CustomDatasets
Custom
Datasets
Get daily, weekly, or monthly reports sent directly to key decision-makers.
ScheduledReports
ScheduledReports
Scheduled
Reports
Download CSV and Excel files or sync with BigQuery for deeper data analysis and reporting.
Turn data into decisions
Turn data into decisions
Actionable metrics to optimize every part of the customer journey
Ticket Metrics
Visitor Flow
Time Insights
Service Distribution
Staff Activity
Branch Performance
Service Desk Analysis
Ticket Metrics
Ticket Metrics
Ticket Metrics
Track how many tickets are issued, served, canceled, and still waiting - essential KPIs to monitor service performance.
Visitor Flow
Visitor Flow
Visitor Flow
Visualize how visitors move through your space with real-time and historical heatmaps that reveal traffic and peak times.
Time Insights
Time Insights
Time Insights
Understand how long visitors wait and how long they’re served, crucial for improving speed and reducing bottlenecks.
Service Distribution
Service Distribution
Service Distribution
Compare regular and priority services to see where demand is highest and how resources are allocated.
Staff Activity
Staff Activity
Staff Activity
Monitor agent performance across branches or globally, including actions taken and time spent per customer.
Branch Performance
Branch Performance
Branch Performance
See how each location is performing based on visitor volume, service times, and overall throughput.
Service Desk Analysis
Service Desk Analysis
Service Desk Analysis
Drill into ticket patterns, queue types, and flow disruptions to fine-tune desk setup and team efficiency.
Turn data into decisions
Turn data into decisions
Actionable metrics to optimize every part of the customer journey
Ticket Metrics
Visitor Flow
Time Insights
Service Distribution
Staff Activity
Branch Performance
Service Desk Analysis
Ticket Metrics
Ticket Metrics
Ticket Metrics
Track how many tickets are issued, served, canceled, and still waiting - essential KPIs to monitor service performance.
Visitor Flow
Visitor Flow
Visitor Flow
Visualize how visitors move through your space with real-time and historical heatmaps that reveal traffic and peak times.
Time Insights
Time Insights
Time Insights
Understand how long visitors wait and how long they’re served, crucial for improving speed and reducing bottlenecks.
Service Distribution
Service Distribution
Service Distribution
Compare regular and priority services to see where demand is highest and how resources are allocated.
Staff Activity
Staff Activity
Staff Activity
Monitor agent performance across branches or globally, including actions taken and time spent per customer.
Branch Performance
Branch Performance
Branch Performance
See how each location is performing based on visitor volume, service times, and overall throughput.
Service Desk Analysis
Service Desk Analysis
Service Desk Analysis
Drill into ticket patterns, queue types, and flow disruptions to fine-tune desk setup and team efficiency.
Access and export your data anywhere
Access and export your data anywhere
Access insights anytime, from anywhere - no VPNs or local servers required.
Export to CSV and Excel
Export to CSV and Excel
Export to CSV and Excel
Easily download and analyze data in your preferred tools.
Google BigQuery Integration
Google BigQuery Integration
Google BigQuery Integration
Enable machine learning and deeper BI analysis by syncing your data to BigQuery.
Access and export your data anywhere
Access and export your data anywhere
Access insights anytime, from anywhere - no VPNs or local servers required.
Export to CSV and Excel
Export to CSV and Excel
Export to CSV and Excel
Easily download and analyze data in your preferred tools.
Google BigQuery Integration
Google BigQuery Integration
Google BigQuery Integration
Enable machine learning and deeper BI analysis by syncing your data to BigQuery.
Centralized data and insights across all your locations
Centralized data and insights across all your locations
Effortlessly manage every aspect of your operations with Moviik’s Backoffice. From branches to devices, our web-based platform puts everything at your fingertips. Key capabilities include:
AWS-PoweredInfrastructure
AWS-PoweredInfrastructure
AWS-Powered
Infrastructure
Enjoy reliability, security, and scalability - wherever you operate.
FlexibleIntegrations
FlexibleIntegrations
Flexible
Integrations
Connect via REST API to fit your existing workflows.
User-FriendlyInterface
User-FriendlyInterface
User-Friendly
Interface
Get up and running fast - no steep learning curve or IT headaches.
Ready forTomorrow
Ready forTomorrow
Ready for
Tomorrow
Moviik evolves with you, supporting advanced analytics.
Centralized data and insights across all your locations
Centralized data and insights across all your locations
Effortlessly manage every aspect of your operations with Moviik’s Backoffice. From branches to devices, our web-based platform puts everything at your fingertips. Key capabilities include:
AWS-PoweredInfrastructure
AWS-PoweredInfrastructure
AWS-Powered
Infrastructure
Enjoy reliability, security, and scalability - wherever you operate.
FlexibleIntegrations
FlexibleIntegrations
Flexible
Integrations
Connect via REST API to fit your existing workflows.
User-FriendlyInterface
User-FriendlyInterface
User-Friendly
Interface
Get up and running fast - no steep learning curve or IT headaches.
Ready forTomorrow
Ready forTomorrow
Ready for
Tomorrow
Moviik evolves with you, supporting advanced analytics.
