Queue Management Solution for Butcher in The Netherlands
The Queue problem from the Butcher van der Zalm was solved by Moviik’s queue management solution.
The system was presented by our Partner in the Netherlands, Prestop, by doing a streaming demo of the queue management system. Jeroen van der Zalm decided to invest directly in this solution to make sure there is no queue formation for his business.
Visitors have the possibility to either get a serial number by scanning a QR-code or by printing one ticket with a number through the ticket column.
Customers who have placed an online order and want to pick it up can choose from the second menu option ‘pick up order’.
The butcher’s staff can see not only that an order is being picked up, but also the order number. They can then prepare the order before the customer is called in.
Immediately after installation, the solution was already in full use, both the QR-code scanning and printing of tickets, and now the visitors spread out in front of the store instead of waiting in line.