NRF: where we introduced Tiik to the world
NRF: where we introduced Tiik to the world
Only a few weeks ago, we were in New York for NRF, where we officially unveiled Tiik, our new-generation ticket dispenser kiosk.
NRF is always special for us. It’s where the industry gathers to discuss how retail and in-store technology are evolving, and this year, it was the ideal place to introduce our newest hardware.
From the outside, Tiik is a clear step forward: three screen sizes - 15”, 21”, or 24” - an Android-based operating system, faster printing, easier maintenance with front access, and built-in alerts to warn staff when paper is running low.
But for us, Tiik represents something broader.
It reflects what we’ve been hearing from customers and partners for years: service environments are becoming more complex. Spaces change. Demand fluctuates. Customers expect clarity, speed, and flexibility.
During NRF, we demonstrated how queues no longer have to be tied to a single device. Customers could take a ticket at a kiosk, follow their place in line on their phone, or even be served remotely, all within the same queue logic.
Those conversations on the booth floor were some of the most valuable moments of the show. Not because of the features people asked about, but because of the problems they wanted to solve.
“How would this work across multiple branches?”
“What if we already have kiosks?”
“Can we centralize staff remotely?”
Seeing it live at ISE: software first, hardware agnostic
Seeing it live at ISE: software first, hardware agnostic
Here at ISE, we’re picking up right where NRF left off.
On the LG booth, we’re once again proving something that sits at the core of Moviik’s philosophy: queue management should be software-first.
Our system is running on LG hardware, handling a full service journey from start to finish. It’s a simple demo, from ordering, to ticketing, to pickup, but it sends a powerful message.
It shows that Moviik isn’t tied to a single manufacturer.
It shows how easily we integrate into existing infrastructures.
It shows how the same platform can run on LG kiosks, on our own Tiik hardware, on tablets, or even directly on customers’ smartphones.
From the conversations we've been having on site with integrators and operators who are designing new service environments, it keeps circling back to the same theme:
Flexibility is no longer optional.
Whether it’s adapting to different store formats, managing peak hours, or preparing for more hybrid service models, organizations want systems that evolve with them.
Video Attendance: one of the most talked-about topics
Video Attendance: one of the most talked-about topics
- Remote specialists can support multiple locations
- Waiting times can be reduced at peak moments
- Stores gain resilience
- Customers still get personal service
Next stop: EuroShop in Düsseldorf
Next stop: EuroShop in Düsseldorf
- The new Tiik kiosk
- Digital and mobile ticketing
- Tablet-based service stations
- Hardware-agnostic deployments
- Video Attendance
- Real-time dashboards and service management tools
What this moment says about where Moviik is going
What this moment says about where Moviik is going
