Yes, we love special projects and we always try to fit them in in our roadmap. Challenge us!

Yes, it is possible to cancel your subscription.

At the end of each month, you can also upgrade or downgrade your current plan as you see fit.

Moviik’s technical support services include answering questions over the telephone or via email with regard to the operation of the system, troubleshooting, online support, and updates.
Our general support hours are Monday to Friday, 09:00 to 18:00 (Western European Time), except bank holidays.
All queries submitted will have a first response within 24 hours.
The resolution time may vary depending on the complexity of the submitted query and on other external factors(ex: Internet connectivity).

STANDARD TECHNICAL SUPPORT SERVICES INCLUDE:

SOFTWARE RELEASES AND UPDATES
Partners receive access to the latest versions of Moviik’s software products and user documentation.

MULTI-CHANNEL COMMUNICATION
Partners can directly contact the support team by creating a ticket in our platform (accessed through our Support Centre), and filling the requested information allowing the team to receive relevant information in advance to better assist you. Technical support can also be requested by phone (+351 253 265 506) or email (support@moviik.com).

Yes, of course. We offer you a guided demo and also a demo account for you to play around and test it for yourself. Just contact us!

You can buy it anywhere. All our Apps are web-apps so they are Hardware agnostic, they can run in any devices with a web-browser.

For the Players you can use Professional Smart Tvs or Displays+PC. We sell a player called Ara Box, but that is just a suggestion.

For the Terminals you can use any Tablet (Android or Apple), PC or even Smartphone.

If you need a Ticket Dispenser you can buy that from us.