Your Customer Journey Starts Here

Moviik is a universe of cloud-based solutions designed to manage the customer journey, in a traditional or automated way.

IMPROVE YOUR CUSTOMER JOURNEYS

Omnichannel Queue Management

We guide your visitors through the entire path. By designing modular and inclusive solutions adapted to the most complex environments, inside and outside your location. We will make queueing more organized and comfortable for visitors, providing your staff the best tools to assure high service standards.

Customer journey diagram

IMPROVE YOUR CUSTOMER JOURNEYS

Omnichannel Queue Management

We guide your visitors through the entire path. By designing modular and inclusive solutions adapted to the most complex environments, inside and outside your location. We will make queueing more organized and comfortable for visitors, providing your staff the best tools to assure high service standards.

Customer journey diagram

Visitors’ Experience

Our goal is for you to feel a general improvement in the visitors’ experience.

Through Moviik Platform you will be able to:

  • Organize Queues
  • Manage Expectations
  • Control the People Flow
  • Optimize Processes

Visitors’ Experience

Our goal is for you to feel a general improvement in the visitors’ experience.

Through Moviik Platform you will be able to:

  • Organize Queues
  • Manage Expectations
  • Control the People Flow
  • Optimize Processes

Onboarding and Screening Apps

Ticket Dispenser

Ticket Dispenser

A ticket dispenser is the most transversal way for your visitors to enroll a queue. With a 15’’ touchscreen and PCAP technology, ours allows you to have an unlimited number of services.

SMS Ticket

SMS Ticket

If your visitors do not have battery, internet access, a smartphone or prefer a simpler option, they can enroll the queue by SMS. Make sure everyone is able to enroll the queue safely and effectively.

Virtual Ticket

Virtual Ticket

Allow you visitors to have their place in line before entering the store, by reading a QR-Code, or even before they get to your location by issuing their ticket by a shortlink.

Whatsapp Ticket

Whatsapp Ticket

If your visitors, like most of us, use Whatsapp as their primary messaging app give them the option to, enroll your queues, issue their ticket and get notifications by Whatsapp, assuring they will not miss a thing.

Concierge App in tablet

Concierge

Our Concierge is an app for your staff to welcome and support the visitors to enroll in the queue by name or phone number. Your name will be called in our player or you can receive an SMS with your ticket number, without any trouble or stress.

Ticket Dispenser

Ticket Dispenser

A ticket dispenser is the most transversal way for your visitors to enroll a queue. With a 15’’ touchscreen and PCAP technology, ours allows you to have an unlimited number of services.

SMS Ticket

SMS Ticket

If your visitors do not have battery, internet access, a smartphone or prefer a simpler option, they can enroll the queue by SMS. Make sure everyone is able to enroll the queue safely and effectively.

Virtual Ticket

Virtual Ticket

Allow you visitors to have their place in line before entering the store, by reading a QR-Code, or even before they get to your location by issuing their ticket by a shortlink.

Whatsapp Ticket

Whatsapp Ticket

If your visitors, like most of us, use Whatsapp as their primary messaging app give them the option to, enroll your queues, issue their ticket and get notifications by Whatsapp, assuring they will not miss a thing.

Concierge

Concierge

Our Concierge is an app for your staff to welcome and support the visitors to enroll in the queue by name or phone number. Your name will be called in our player or you can receive an SMS with your ticket number, without any trouble or stress.

Track and Guide Apps

Concierge

Concierge

From a serving point of view, the concierge is a much more important app for the staff to be informed and to keep the visitors informed about the store occupancy and the queue status.

Counter Terminal

Counter Terminal

To provide a more complex service to your visitors, your staff should use our Counter Terminal. A powerful tool that will be suited to specific journeys that need more complex flows.

Player

Player

We have created the smartest player app for your displays. It adapts its layout according to the occupancy of the store and displays the need or no need for your visitors to take a ticket to get in.

Concierge

Concierge

From a serving point of view, the concierge is a much more important app for the staff to be informed and to keep the visitors informed about the store occupancy and the queue status.

Counter Terminal

Counter Terminal

To provide a more complex service to your visitors, your staff should use our Counter Terminal. A powerful tool that will be suited to specific journeys that need more complex flows.

Player

Player

We have created the smartest player app for your displays. It adapts its layout according to the occupancy of the store and displays the need or no need for your visitors to take a ticket to get in.

Powerful data

Business Intelligence

Your business is a fast-changing environment and winning a place in your customers’ heart is harder than ever. Knowing your business is the first step to improve your customer service.

Moviik’s Business Intelligence features give you all the data you need to start a process of continuous improvement.

Learn more
Manager Controlling Business Intelligence
Manager Controlling Business Intelligence

Powerful data

Business Intelligence

Your business is a fast-changing environment and winning a place in your customers’ heart is harder than ever. Knowing your business is the first step to improve your customer service.

Moviik’s Business Intelligence features give you all the data you need to start a process of continuous improvement.

Learn more

TYPICAL APPLICATIONS

        • Healthcare
        • Retail
        • Public Sector
        • Telecom
        • Banking

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